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Sales Coordinator, Northerm

Northerm 30th anniv

Sales Coordinator   

It’s time for your next adventure!  We’re looking for someone with outstanding customer service skills to join our Whitehorse-based sales team—an incredible and friendly group proud to work for a 100% Yukon First Nations-owned company that’s Yukon’s only manufacturer of windows and doors.

From welcoming and assisting walk-in inquiries to handling calls and a variety of other tasks, your ability to respond quickly and provide the best options to our customers will be a tremendous asset. Our company is continuing to grow, and you will be an integral part of that growth in a challenging and fun environment.

  • Full-time position, 35-40 hours per week

Job Duties

  • Maintain outstanding customer service, both in person and over the phone
  • Work with each customer to identify their needs, understand their situation, and offer the best solution for them
  • Accurately manage simple transactions and over-the-counter retail sales
  • Issue invoices and other billing paperwork
  • Jump in, adapt on the fly, and work as part of the sales team
  • Assist the Sales and Marketing Manager with a variety of projects including research, updating databases, messages to our customers, etc.
  • Other duties as required


  • Experience in retail sales or other customer service position is ideal
  • Must have the ability to work in a fast-paced, dynamic environment with limited direction
  • Motivated and creative team player
  • The ability to communicate effectively—both verbally and in writing—with customers and the sales team
  • Computer literate with proficiency using the Microsoft Office family (Word, Excel, Outlook), with the ability to learn other systems
  • Strong problem identification and objection resolution skills
  • Able to build and maintain lasting relationships with customers
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Able to perform basic calculations and mathematical figures
  • Valid drivers’ license
  • Willing to learn and grow into other opportunities in Northerm as they arise

Please forward resumé to:
Amy Thompson, Director of Finance and Administration

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